QUICKSTREAM™
privacy policy

Privacy Policy for Quickstream™

At quickstream.tech, available at https://quickstream.tech, one of our main priorities is visitor's privacy. This Privacy Policy document contains the types of information that are collected and stored by quickstream.tech and how they are used and processed.
If you have additional questions or need more information about our Privacy Policy, do not hesitate to contact us.

Personal data

The Administrator of personal data is:
thive sp. z o.o. with its registered office in Krakow
69 Kalwaryjska Street
30-504 Kraków

In matters related to the processing of personal data you can contact the Administrator of personal data through:

1) e-mail: gdpr@quickstream.tech
2) traditional mail: 69 Kalwaryjska Street, 30-504 Krakow


Purpose and legal basis of personal data processing

The Personal Data Administrator processes your personal data for the following purposes:

1. With regard to the data provided in the registration form - in order to take action before concluding a contract at your request (i.e. to set up an account) - the legal basis for the processing of these personal data is Article 6(1)(b) of Regulation (EU) 2016 / 679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (hereinafter: RODO);

2. With regard to data related to your activity on the Personal Data Administrator's website, i.e. information about the content you are browsing, data about the sessions of your device, operating system, browser, location, unique ID, IP address - in order to provide services that do not require registration, i.e. browsing the Personal Data Administrator's website and contact with the use of the contact form - the legal basis for the processing of these personal data is Article 6(1)(b) and (f) of the RODO;

3. With regard to the personal data provided within the forms, as well as data concerning your activity within the application, i.e. data concerning the services you are browsing, as well as session data, your device and operating system, browser, location and unique ID - in order to perform the contract on rendering services by the Personal Data Administrator - the legal basis for the processing of these personal data is Article 6(1)(b) of the RODO;

4. With regard to personal data concerning your activity within the application and on the website, search history, location, IP address, device identifier, data concerning your web browser and operating system - in order to keep statistics on the use of particular functionalities of the website and the application, to facilitate the use of the website and the application and to ensure IT security of the website and the application - the legal basis for the processing of these personal data is Article 6(1) of the RODO;

5. With regard to the personal data provided during registration and other data that may be necessary to prove the claim or which application is based on a legal requirement, court order or other legal procedure - to establish, pursue and defend against claims in court proceedings and before other enforcement authorities - the legal basis for the processing of these personal data is Article 6(1)(f) of the RODO;

6. With regard to the personal data provided in the complaint, concerning the services provided, which are the reason for the complaint or request and the data contained in the documents attached to the complaint or complaint and requests - in order to process the complaint and respond to users' requests - the legal basis for processing these personal data is Article 6(1)(b) and (f) of the RODO;

7. With regard to the e-mail address and data concerning your activity on the website and in the application, including the activity recorded and stored by cookies files - for the purpose of marketing of the Personal Data Administrator's own products. For marketing purposes, we use data about your activity to reach out to you with our marketing messages outside the Website and for this purpose we use the services of external providers. They consist in displaying our messages on websites other than the Website. The legal basis for the processing of these personal data is Article 6(1)(a) of the RODO.


Recipients of personal data and data transfer to a third country

The recipients of your personal data may be entities that cooperate with the Personal Data Administrator in providing services for the Personal Data Administrator that support the activities of the Personal Data Administrator, such as that provide personnel, accounting, legal, administrative, marketing, and IT services. These entities process data on the basis of an agreement with the Administrator and exclusively in accordance with its instructions.


Data transfer to a third country

Your personal data may be transferred to third countries, however, only to recipients who guarantee data protection and security, e.g. through:

a) cooperation with entities processing personal data in countries for which a decision of the European Commission has been issued stating the appropriate level of protection,

b) use of standard contractual clauses issued by the European Commission or by a supervisory authority and approved by the European Commission.


Period of personal data storage

Personal data will be processed for the period necessary to provide services, conduct marketing activities, provide other services to the user and for the period of limitation of claims, and in the case of legal proceedings, for the duration of such proceedings. In case of processing personal data on the basis of consent, the data will be processed until the withdrawal of consent.


Rights of data subjects

You have the right to:

  1. demand from the Administrator to access, correct, delete or limit the processing of your personal data;
  2. transfer the data, which includes the right to receive the data and send it to another administrator or to request, if technically possible, to send it directly to another administrator;
  3. object to the processing of personal data (in case of data processing under Article 6(1)(f) of the RODO);
  4. to fill in a complaint to the Supervisory Authority, in particular in the Member State of your residence, place of work or place of alleged infringement. In Poland, the supervisory authority within the meaning of the RODO is the President of the Personal Data Protection Office.

Obligation to provide personal data

Providing certain data is a condition for using certain services (obligatory data). The system automatically marks the mandatory data. As a consequence of not providing such data, some services will not be provided. Contrary to the data marked as mandatory, providing other personal data is voluntary.


Log Files

quickstream.tech follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies act in this way and it is a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.Cookies and Web BeaconsLike any other website, quickstream.tech uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.Types of cookies


quickstream.tech uses the following cookies:

1) Session cookies, which are stored on your device and remain there until the end of the session of your browser. The stored information is then permanently deleted from your device's memory. The mechanism of session cookies does not allow the collection of any personal data or any confidential information from your device.

2) Permanent cookies, which are stored on your device and remain there until they are deleted. They are not deleted from your device after the session of a given browser is finished or after turning off your device. The mechanism of permanent cookies does not allow to collect any personal data or any confidential information from your device.


quickstream.tech also uses third-party cookies for the following purposes:

1) to create statistics - helping to understand how users use the Service or the website, which allows to improve their structure and content, through Google Analytics tools - by Google Ireland Ltd. Google's privacy policy is available here:

https://policies.google.com/privacy, https://policies.google.com/technologies/partner-s...;

2) to manage Google's tools for analyzing users behavior and users profiles with the help of Google Tag Manager - by Google Ireland Ltd. Google's privacy policy is available here: https://policies.google.com/privacy, https://policies.google.com/technologies/partner-s...;

3) to communicate with the users of www.quickstream.tech in the form of a chat, which enables ongoing communication and improvement of customer service processes and ongoing support for the selection of the company's products to meet the expectations of the website user through Zoho SalesIQ tools - by Zoho Group based in Amsterdam. The Zoho Group's privacy policy is available here: https://www.zoho.com/privacy.html, https://www.zoho.com/privacy/cookie-policy.html

4) to provide ongoing technical support and service to customers using Quickstream products to improve the speed with which customers' technical problems are handled, resulting in improved customer satisfaction through Zoho Desk tools - by Zoho Group based in Amsterdam. The privacy policy is available here: https://www.zoho.com/privacy.html, https://www.zoho.com/privacy/cookie-policy.html;

5) promotion through the LinkedIn social network - by LinkedIn Ireland Unlimited Company based in Ireland. LinkedIn's privacy policy is available here: https://www.linkedin.com/legal/privacy-policy, https://www.linkedin.com/legal/cookie-policy;

Privacy Policies

You may review this list to find the Privacy Policy for each of the advertising partners of quickstream.tech.

Third-parties ad servers or ad networks use technologies like cookies, JavaScript, or web beacons that are used in their respective advertisements and links that appear on quickstream.tech, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that quickstream.tech has no access to or control over these cookies that are used by third-party advertisers.


Third Party Privacy Policies

quickstream.tech's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to read the respective Privacy Policies of these third-parties ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: https://quickstream.tech/privacypolicy.

You can choose to disable cookies through your individual browser options. If you want to get more detailed information about cookie management with specific web browsers, you can find it at the browsers' respective websites.


Children's Information

Another part of our priority is adding protection for children that use the internet. We encourage parents and custodians to observe, participate in, and/or monitor and guide their online activity.

quickstream.tech does not purposefully collect any personal identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.


Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in quickstream.tech. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.